Customer Data Management
Collect customer data in an orderly manner. Analyze consumer behavior in real time.
A tool that will help you collect customer data from each scan in real time. It can collect location information at the time the customer scans the QR Code. There are also other information that customers fill in, such as name, email, address (Bangkok, other provinces, or abroad), gender, age, date of birth, ethnicity, purchase history, and more.
Use customer data to analyze purchasing behavior. It helps in accurately predicting customer needs, in order to present specific products, adjust marketing strategies and presenting promotions correctly and in a timely manner.
In the era where customers have various needs, with complex and constantly changing, also varies from person to person, we must have a deep understanding in order to respond to their needs.
In order for customers to have a lasting impression and commitment to the company and its products, the company’s various services must be able to respond to customer needs so that “casual customers” do not think about changing their mind to use other products again. And eventually became a “regular customer”.
Therefore, in order to have a good relationship, customer information must be collected. Then analyze behavior and study consumer experience to find the points that need to be fixed and expanded in a better way.
View an overview of QR Code scanning from the back-end system.
You can see that over a period of time - how many customers have scanned from a certain type of product? How many % of the number of products that have our stickers have been scanned?
You can also see location information at the time the customer scanned in. Where are you from? What province? What is your gender and age? And how many people are scanned each day?
Anti-counterfeiting
Lucky Draw Campaign
Marketing Survey
Loyalty Program
Dealer Tracking
Paperless Warranty
Maintenance Tracking
Staff Activity Tracking
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Birth Note excels in the QR Code system, and what has been impressive in collaborating with the team is the swift workflow.
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The service sales team is quick to address and resolve issues that arise, with excellent service-mindedness and high quality.
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Thanks to Birth Note's technology that allows us to capture the GPS location of customers when they scan in, aiding in the organization of customer data storage. This has enabled us to have more comprehensive first-party data. Appreciation to the support team for their excellent assistance
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We have received customer databases for use in marketing communications. Thanks to Barth Note for developing a system that supports our usage—modern, efficient, and attentive.
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Before getting to know Birth Note, our goal was to build consumer confidence through product scanning, along with obtaining data for business expansion. Upon usage, it has the capability to read data through a versatile and customizable dashboard. The team is of high quality, efficiently managing various data adjustments promptly. Cost-effective operations, and supports the Thai language.
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The goal before using Birth Note services was to ensure the confidentiality and security of the organization when utilizing their products. To describe Birth Note in two words: "The Best".
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Profender has been searching for a company that has been providing warranty system services for a long time, until we found Birth Note. Impressed with the service, can confidently say they are doing an excellent job.
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Providing information and services that align with current business trends.
Fast, thorough, and complete
