Interactive Intelligence Report

Analyze customer needs and buying behavior to adjust marketing strategies

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Interactive Intelligence Report (IIR) is a unique reporting system that we offer. Brand owners can use our intelligent reporting system to analyze customer insights such as where they bought from, why they bought, and the factors that influence their purchasing decisions. Brand owners can also analyze customer and product data in any dimension they want, which will help them develop products in the right direction.

Analyze and accurately predict customer needs, also learn their purchasing behavior. This allows us to offer products that are specific to the needs of each individual, adjust marketing strategies, and offer promotions accurately and in a timely manner. In the world of today, where customers have diverse, complex, and ever-changing needs that vary from person to person, we must deeply understand these needs in order to respond to them.

Anti-counterfeiting

Allow customer to check genuine products by themselves, just scanning the QR Code

Lucky Draw Campaign

Organize the lucky draw campaign easily using digital technology. No need to collect packaging parts.

Marketing Survey

Collect demographic data, customer satisfaction, and behavior with less costs and effort.

Loyalty Program

Organize the Loyalty Program to maintain existing customers and increase new customers

Dealer Tracking

Track the products that are sold by dealers/distributors to investigate undercut/cross-border selling

Paperless Warranty

Seamless warranty management by allowing customers to register online and keep track of warranty

Maintenance Tracking

Track the work of technicians without having to download application

Staff Activity Tracking

Keep track of off-site work without using additional tools and no need to download an application

Protecting the brand from counterfeiting

Preventing product piracy that damages the brand and loses revenue, preventing cross-border sales and undercutting which makes distributors lose confidence

Know your customer better

Offer promotions with prizes or rewards points for customers, conduct satisfaction surveys about product usage to develop new products.

Marketing with Big Data analytics

Helps analyze customer insights to use in building new customer bases and maintaining old customer bases. Helps analyze customer problems to make accurate improvements.

QR Code for dealer tracking helps solve cross-border selling / price undercutting problems.

31 Mar

Chris

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Interactive Intelligence Report

Analyze customer needs and buying behavior to adjust marketing strategies