Upgrade your warranty process, with Birth Note’s E-warranty solutions

Warranty registration through scanning QR Codes on products or packaging is the latest form of warranty registration today. It can also create effective two-way communication between buyers and warranty providers (brand owners/distributors). It can also provide warranty details and conditions, and can also be a company communication channel.

Birth Note’s QR warranty system, or QR-Warranty or E-Warranty, is a self-service warranty registration system that allows customers to register their warranties online in real time. It breaks the mold of filling out paper warranty cards, which are difficult to store and retrieve information in the event of a claim. Another advantage is that online registration can be done anywhere, anytime, simply by scanning the QR Code on your phone and filling out the registration information. This makes it convenient, fast, and the warranty registration process is not complicated.

Why using Birth Note’s QR-Warranty system?

• Reduce costs, time, and effort in data collection from paper warranty cards.
• Eliminate the hassle of storing warranty cards for both companies and customers.
• Create a better relationship between companies and customers.
• Store customer data in a digital format.
• Use customer data for marketing purposes.
• Prepare customer service, spare parts, and technical teams.

The registration process is simple, just 3 steps:

1. Scan the QR code with your phone’s camera.
2. Complete the registration information. You can upload a photo of your receipt.
3. Wait for an SMS or email confirmation that your registration is complete.

Businesses that can use QR code warranty system

1. Electronics and devices – Gadgets, batteries, mobile phones, landlines, and more.
2. Security cameras – CCTV cameras, recorders, and accessories.
3. Car films – Ceramic films, heat-resistant films, sun-protective films, and safety films.
4. Electrical appliances – LED TVs, audio equipment, water heaters, and home appliances.
5. Factory machinery – Machinery used in factories, such as steel cutting machines, adhesive machines, and printers.
6. General goods – Rubber pillows, mattresses, furniture, children’s toys, office supplies.

Features of a warranty system

Connecting the warranty system to Line OA – The warranty system can be connected to the Line OA of the company or distributor. This makes it easy for customers to access the system by simply adding the Line OA to register. This can also help to increase the number of followers on Line.

Membership registration system – The membership registration system automatically stores general information, such as LINE ID, profile picture, email, mobile phone brand, GPS location, and browser. It also stores personal information, such as name, surname, phone number, email, address, gender, age, interests, income, and more.

Various registration formats – Customers can choose from a variety of ways to access the system to register their products. For example, they can scan a QR code, enter the product’s serial number, or create some of the data in advance.

Customers can quickly report a repair or claim for a product – Customers can quickly report a repair by simply clicking the “Report a Repair” button in the system, filling in the problem they are experiencing, and clicking “Send.” The staff will receive the information and proceed to repair the problem immediately. Customers can view the repair details, track the status, cancel the repair, and evaluate their satisfaction.

Admin Dashboard – Admins can view reports on member data and product warranty registrations. The reports show the number of new members and warranty registrations each day. Admins can also view repair and claim reports, update them, or export them to CSV files.

If you’re interested in Birth Note’s QR Code warranty system to skyrocket profits for your business, feel free to give us a call or inquire for more information. The cost is not as high as you might think, and we guarantee that every penny of your investment is worthwhile. For further details, contact us at 099-564-5947, 096-142-9547 or email [email protected] for us to get in touch with you.