09 Sep Chalalai What is Crisis Management? Crisis management is the actions that are taken to deal with an emergency or difficult Read more
09 Sep Chris Generation Gap and different brand preference: A challenge for digital marketers Currently, we are facing the challenge of responding to brands of all 5 generations, Read more
29 Jun Chris How to create an interesting customer experience for your business Customer Experience is a process that emphasizes the importance of creating a connection between customers Read more
16 Jun Chalalai What should an ideal Consumer Journey be like? Consumer Journey that occurs in the digital age with a variety of touch points, from Read more
02 Jun Chris 8 trends that will happen after businesses enter the digital world Today, running a business can be difficult, but the use of digital technology makes it Read more
31 May Chris Tips to keep existing customers with you for a long time Acquiring new customers is very costly and may take a long time to generate profits Read more
31 May Chris 4 Types of customer segmentation for data analysis Customer segmentation is the process of dividing customers into groups based on common characteristics or Read more
12 May Chris Getting to know 3 Promotions to boost sales There are 3 main groups of promotions or special offers: instant promotions, prize promotions, and Read more
11 May Chris Zero Party Data: Customer-provided data for a better experience Zero Party Data refers to data that customers intentionally provide to a company directly, with Read more
11 May Chris SMS Marketing : An old but still effective marketing strategy SMS Marketing is a marketing strategy that uses text messages to distribute information and news Read more